Technical Support

The technical support offers you expert help and advice on all technical questions by phone or e-mail about products and services provided. In the event of a failure our support team is available to analyze the defect, where possible to solve the problem directly via remote access or to provide a service technician who will support you on-site.

Your Benefits:

  • Rapid problem isolation and problem solving as well as expert assistance with technical issues
  • Comprehensive advice on all matters relating to eyevis products and services

Your Advantages:

  • Immediate support through eyevis experts with in-depth technical know-how
  • Low outlay for more extensive problem
  • If necessary: direct ordering of spare parts or on-site service operations

Contact our Technical Support-Team from Mo–Fr 8am –5pm (CET/CEST):

Hotline: +49 (0) 7121-43303-290

E-Mail: service@eyevis.de

For customers with a service contract, fault reporting and ordering of spare parts is possible around the clock!