Service & Support

Always at your service

SERVICE & SUPPORT

RELIABLE AND PROFESSIONAL EXPERTS

As a producer of high-quality products and integrated concepts from a single source, the satisfaction of our customers is our highest priority. Therefore customer service is emphasised at eyevis.

The eyevis service specialists are well-acquainted with the utilised display-hardware and the controllers for the management of video walls and single monitors. Should advice via phone not be sufficient, remote-diagnosis for split-controllers is possible. Special software support programs will help you to ensure that your systems are available at any given time.

The high eyevis quality in combination with regular maintenance through experienced service technicians makes sure that unscheduled downtimes only occur on extremely rare occasions. You can rely on us: If repair should, however, be necessary, we will do everything in our power to restore your eyevis system as fast as possible.


eyevis service technicians are operating worldwide and can be on-site in only a few hours. Fast provision of wear and spare parts is ensured through our extensive spare part store. eyevis only provides original spare parts that measure up to our high expectations in accuracy of fit, material properties and functionality. In cooperation with our partners in logistics, we deliver them globally, quickly and reliably.

World-wide excellent service

We want to offer excellent service to our customers and be by their side as a reliable partner throughout the entire lifespan of their eyevis system. Just like our systems, our customer service and spare parts guarantee quality and reliability „made in Germany".

Ask us for offers – our service team will be by your side as a reliable, committed and professional partner. Whether your facility is operating in Stuttgart or in Australia – our customer service will always be at your service.

Our Services at a glance

IN-HOUSE REPAIR & ON-SITE REPAIR

  • Fast and qualified repair and trouble-shooting (-> more)

Original Spare Parts

  • Quick supply of 100% original eyevis spare parts (-> more)

Maintenance

  • Prevention of unplanned downtimes (-> more)

Remote Service

  • Online support for split controllers (-> more)

TECHNICAL SUPPORT

  • Competent support from our eyevis experts (-> more)

Download Service-Brochure